Welcome to Promedix. This website is operated by Medix Wellness Sdn. Bhd. (202201033212 / 1478909-D), located at No.18, Jalan Balam, Off Jalan Ipoh, 51100 Kuala Lumpur, Malaysia.
By accessing or using this website and purchasing products through our platform, you agree to comply with and be bound by these Terms and Conditions.
The Promedix website is designed to provide customers with convenient access to pharmaceutical, healthcare, and wellness products as well as related information.
You agree to use this website only for lawful purposes and in accordance with these Terms.
All content available on this website including text, graphics, logos, images, designs, and software are the property of Promedix or its licensors and are protected by copyright and intellectual property laws.
You may not reproduce, copy, distribute, modify, publish, or exploit any content from this website without prior written permission from Medix Wellness Sdn. Bhd.
The information provided on this website is intended for general informational purposes only and should not be considered medical advice.
Information relating to medical conditions, treatments, or products is not intended to diagnose, treat, cure, or prevent any disease. Always consult a qualified healthcare professional, pharmacist, or medical practitioner before making healthcare decisions.
Promedix makes reasonable efforts to ensure product descriptions and information displayed on the website are accurate. However, we do not guarantee that product descriptions, pricing, or other content on the website is free from errors.
To the maximum extent permitted by law, Promedix shall not be liable for any damages arising from the use of products purchased through this website except as required under applicable Malaysian consumer protection laws.
Placing an order on the Promedix website does not constitute acceptance of the order. Promedix reserves the right to accept or reject any order at our discretion.
We may require additional verification or information before accepting any order.
Promedix accepts various payment methods including credit cards, debit cards, and approved digital payment methods.
Payments are processed through secure payment gateways. Promedix does not store full credit card details on its servers.
Products will be delivered to the address provided during checkout using courier services appointed by Promedix.
While we aim to deliver products within the estimated timeframe, delivery times may vary depending on location, courier availability, or unforeseen circumstances.
If you create an account on our website, you are responsible for maintaining the confidentiality of your account credentials.
You agree to notify us immediately if you suspect any unauthorized use of your account.
To the fullest extent permitted by law, Promedix shall not be liable for any indirect, incidental, or consequential damages arising from the use of this website or products purchased through the website.
You are responsible for ensuring that the information you provide to us is accurate, complete, and up to date.
Please notify us promptly if there are any changes to your personal information or delivery details.
Promedix shall not be liable for any delay or failure in performance resulting from events beyond our reasonable control including but not limited to natural disasters, government actions, strikes, system failures, or supply disruptions.
These Terms and Conditions shall be governed and interpreted in accordance with the laws of Malaysia.
If you have any questions regarding these Terms and Conditions, please contact us:
Medix Wellness Sdn. Bhd.
(202201033212 / 1478909-D)
No.18, Jalan Balam, Off Jalan Ipoh
51100 Kuala Lumpur, Malaysia
Tel: +603 4043 2699
Fax: +603 4043 2690
Email: medix.wellness@aim-net.com.my
